A KNEC Certificate in Secretarial Studies (often referred to as a Craft Certificate in Secretarial Studies) is a nationally recognized qualification awarded by the Kenya National Examinations Council (KNEC) for learners who complete approved secretarial training and pass the final national exams.
It prepares you with essential skills for office administration, secretarial work, document processing, communication, and ICT — enabling you to work as a secretary, office assistant, clerk, or related roles in both the private and public sectors.
To enroll in a Certificate in Secretarial Studies program (KNEC exam), the typical requirements are:
KCSE certificate with at least a D (Plain)
2 year
What You Learn
The KNEC certificate syllabus typically covers key secretarial and office skills such as:
Secretarial duties
Shorthand
Computerized document processing
Communication skills
Information & Communication Technology (ICT)
Commerce / Office procedures
Entrepreneurship and business communication
Exams are administered by KNEC, and successful candidates receive a national certificate valid for employment and further education.
Assessment includes practical and written exams set by KNEC through your training institution.
After completing the certificate, you can work in roles such as:
Secretary / Personal assistant
Office assistant / Administrative clerk
Receptionist / Front-office staff
Data entry / Document processing assistant